Do you need to pinpoint the effectiveness of your instructors? Are they meeting or exceeding your expectations as well as those they instruct? Do they understand all they should be doing? Do you need to reinforce effective instructional methods, and course development? Are your instructors utilizing student feedback for self and course improvements? Do you have instructors/developers that are self or in-house trained and are not quite up to the par you would like?

An interview with each instructor and developer can yield the answers to the questions above as well as reviewing student critiques. Each instructor will be evaluated in the classroom to determine their ability to deliver, maintain control of the classroom, and provide effective feedback to students who may need more attention.